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On October 25, 2019, the Minneapolis City Council adopted a resolution to approve Minneapolis 2040. The policies in Minneapolis 2040 have an effective date of January 1, 2020.

POLICY 89

Technology in the City Enterprise: Use technology to make City services accessible to all, make City information and decision-making processes transparent, and provide decision-makers with real-time and high integrity data on which to make decisions.

ACTION STEPS

The City will seek to accomplish the following action steps to use technology to make City services accessible to all, make City information and decision-making processes transparent, and provide decision-makers with real-time and high integrity data on which to make decisions.

  1. Strategically invest in technology that accentuates customer service.
  2. Make City documents and online information accessible to all people, regardless of disability, primary language, or degree of digital literacy.
  3. Gather, generate, analyze, interpret, visualize, and distribute data across jurisdictions for use in decision-making by policymakers and the public.
  4. Gather real-time data from the physical environment and promote data collection mechanisms for private enterprise in order to improve City operations while safeguarding the data privacy of City residents and visitors.
  5. Prioritize data and technology security as a value and business practice for all City operations.
  6. Adopt an enterprise-wide Data Privacy Policy to govern data collection, retention, sharing, and use by City departments and vendors about City residents and visitors.
  7. Expand programs that support homeownership to include owner-occupied small multi-family buildings as a strategy to support both homeownership and entrepreneurship particularly in communities of color.
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