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POLICY 89

Technology in the City Enterprise: Use technology to make City services accessible to all, make City information and decision-making processes transparent, and provide decision-makers with real-time and high integrity data on which to make decisions.

Artist using laptop for public engagement
Ipad used for engagement at a public open house

ACTION STEPS

The City will seek to accomplish the following action steps to use technology to make City services accessible to all, make City information and decision-making processes transparent, and provide decision-makers with real-time and high integrity data on which to make decisions.

  1. Strategically invest in technology that accentuates customer service.
  2. Make City documents and online information accessible to all people, regardless of disability, primary language, or degree of digital literacy.
  3. Gather, generate, analyze, interpret, visualize, and distribute data across jurisdictions for use in decision-making by policymakers and the public.
  4. Gather real-time data from the physical environment and promote data collection mechanisms for private enterprise in order to improve City operations.
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