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On October 25, 2019, the Minneapolis City Council adopted a resolution to approve Minneapolis 2040. The policies in Minneapolis 2040 have an effective date of January 1, 2020.

POLICY 88

Public Services Policy: Provide services that benefit residents, workers, visitors, and businesses in a streamlined and accessible manner such as housing inspections, development review, health inspections, 311, and business licensing.

ACTION STEPS

The City will seek to accomplish the following action steps to provide services that benefit residents, workers, visitors, and businesses in a streamlined and accessible manner such as housing inspections, development review, health inspections, 311, and business licensing.

  1. Take advantage of technological advancements to increase access to city services and increase efficiency in their provision.
  2. Engage the public when making decisions that create, remove, or change a city service, project, or policy.
  3. Provide coordinated licensing, inspection, and enforcement services aimed at ensuring attractive and livable neighborhoods.
  4. Improve the public experience for customers that conduct business with the City.
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