POLICY 89
Technology in the City Enterprise: Use technology to make City services accessible to all, make City information and decision-making processes transparent, and provide decision-makers with real-time and high integrity data on which to make decisions.
THIS POLICY SUPPORTS GOALS:
THIS POLICY RELATES TO TOPICS:
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ACTION STEPS
The City will seek to accomplish the following action steps to use technology to make City services accessible to all, make City information and decision-making processes transparent, and provide decision-makers with real-time and high integrity data on which to make decisions.
- Strategically invest in technology that accentuates customer service.
- Make City documents and online information accessible to all people, regardless of disability, primary language, or degree of digital literacy.
- Gather, generate, analyze, interpret, visualize, and distribute data across jurisdictions for use in decision-making by policymakers and the public.
- Gather real-time data from the physical environment and promote data collection mechanisms for private enterprise in order to improve City operations while safeguarding the data privacy of City residents and visitors.
- Prioritize data and technology security as a value and business practice for all City operations.
- Adopt an enterprise-wide Data Privacy Policy to govern data collection, retention, sharing, and use by City departments and vendors about City residents and visitors.
- Expand programs that support homeownership to include owner-occupied small multi-family buildings as a strategy to support both homeownership and entrepreneurship particularly in communities of color.